Needs of a business letter
Needs of a business letter Every business, whather big or small, has to maintain contacts with its suppliers, customers, prospects, government departments and the like. In this regular work, a businessman has to exchange information of varied types with different parties. Making and/or soliciting enquiries; placing orders for goods; acknowledging and executing orders; granting or applying for credit; complaining about dealer or mistake in supply of goods; making adjustments for customers' grievances; canvassing for the firm's new lines of goods or ideas; and a lot of such matters require communication. Included in this list is also the correspondence with government departments, such as the tax section if the local government, sales-tax and income-tax offices, etc. In the case of a very small business, letter-writing may be less important, but is not unimportant. As and when the business expands, its activities increase, as also the number of its suppli...