Kinds of a letter?

Kinds of a letter?

• Broadly speaking, letters can be classified as personal and non-personal.

• PERSONAL LETTERS are informal and written to exchange news or to seek favors. Letter to relative and friends are personal letters. personal letters are written in a friendly, informal style.
• Business letter are non personal letters.

KINDS OF BUSINESS LETTERS:

For the sake of convenience we can divide business letters into the following kinds:

•  Enquiries and replies;

• Orders and their execution;

• Credit and status enquiries;

• Complaints and adjustments;

• Collection letters;

1. Circular letters;

1. Sales letters.

• Bank correspondence;

• Insurance correspondence;

• Import-export correspondence;

• Agency correspondence.

1. Application letters;
2. Interview letters, references, testimonials, letters of appointment, confirmation, promotion, retrenchment, resignation.

• The correspondence of a company secretary;

• Correspondence with State and Central Government.

1. Letter to the press.

Business letters or can also be classified as official letters, semi-official(D.O.) letters, internal letters or memos, from letters, etc.

• Official letters are written to government or semi-government bodies.
• Semi-official or D.O. letters are official in purpose but are addressed to a person by name D.O. letters may be written if:

1. the matter requires personal attention of the addressee;

1. the matter is of confidential nature; or

1. the matter is urgent and requires immediate disposal.

• Internal letters or memos are used both in government offices and business houses for internal communication.

• From letters are used for correspondence of recurring or routing nature. They are used in case of acknowledgements, reminders, interviews, notices, appointment, etc. They have a standard from with some blanks left in them. Letters are sent to the addressees with relevant details filled in.

• sometimes these from letters carry a number of paragraphs one or more of which can be ticked(right). These paragraphs are known as from paragraphs and are usually printed on post cards.

• From letters lack personal touch but they save the establishment a lot of time and labour.

• The classification discussed above is purely a matter of convenience.